Privacy Policy

INTRODUCTION

Hotel Rio Benaras is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

INFORMATION WE COLLECT

We collect personal information in several ways, including:

• Directly from you: When you make a reservation, send us an inquiry, subscribe to our newsletter, or participate in surveys or promotions. This may include your name, address, email, phone number, credit card information, travel preferences, and dietary restrictions.
• Through online tracking technologies: We use cookies and similar technologies to collect information about your activity on our website, such as pages visited, links clicked, and visit duration.

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

• To process your reservations and provide requested services.
• To communicate about your reservation, stay, and special offers.
• To personalize your experience on our website and in our hotel.
• To improve our website and services.
• To send marketing and promotional materials (with your consent).
• To comply with legal and regulatory requirements.

We may also disclose your personal information in the following circumstances:

• To comply with a legal requirement, such as a court order or subpoena.
• To prevent fraud or abuse.
• To protect the safety or rights of others.

YOUR CHOICES AND RIGHTS

You have the right to access, update, or delete your personal information. You can also choose to unsubscribe from our marketing communications. Please contact us at hotelriobenaras@gmail.com to exercise your rights.

DATA SECURITY

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely foolproof, and we cannot guarantee the security of your information.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post any changes on our website, so please review this Policy periodically.